Security
Countrywide Capital Group Security
Your Data is Critical to Our Business.
We’re constantly working to protect your information and prevent unauthorized account access.
Overview
The Countrywide Capital Group Investor Portal is the platform designed and built by Countrywide Capital Group to provide our investors with the services and tools that make investing with us a unique experience. We take the security of our users’ data seriously and consciously take steps to ensure all information remains secure.
To achieve this, we use Amazon Web Services (AWS), the world’s largest and most trusted cloud computing services provider, as the platform upon which we built the portal. By using AWS, we benefit from the security certifications AWS has obtained, including ISO 27001 certification, the ability for Level 1 service provider under the Payment Card Industry (PCI) Data Security Standards (DSS). AWS undergoes annual SOC 1 audits and has been successfully evaluated at a moderate level for U.S. Federal government systems as well as DIACAP 2 for U.S. Department of Defense systems. For information on AWS procedures, facilities, and certification, please see AWS Security.
Encryption
All external traffic between the users and the web application (between user and web server) is over a 2048-bit SSL connection or encrypted via SSH. All passwords and sensitive personally identifiable information are encrypted at rest. Additionally, the Countrywide Capital Group Investor Portal uses Extended Validation (EV) certificates, which are single-domain Secure Sockets Layer certificates that offer the highest degree of authentication and documentation checks.
Data Access
Our support team maintains an account on all cloud systems and applications for the purposes of maintenance and support. This support team accesses hosted applications and data only for purposes of application health monitoring, performing system or application maintenance, and upon customer request via our support system.
Within Countrywide Capital Group, only authorized employees have access to application data. Authentication is done via Multi-factor authentication provided by Amazon’s Identity and Access Management (IAM) platform and uses a combination of passwords and security tokens.
Portal user accounts are designed to allow application data to be accessible only with appropriate credentials, such that one customer cannot access another customer’s data without explicit knowledge of that other customer’s login information. Customers are responsible for maintaining the security of their own login information.
The support team monitors the Countrywide Capital Group Investor Portal platform 24×7.
Privacy
Countrywide Capital Group understands the importance of ensuring the privacy of your personally identifiable information. For more information, please see our Privacy Statement.
Review and Compliance
Countrywide Capital Group is committed to staying up-to-date with the latest best practices, regulations, and standards regarding the security of our system. To that end, periodic security scans and penetration tests are performed on the system by approved 3rd parties. Any vulnerabilities found are addressed with criticality as part of ongoing bug-fix and feature releases that enhance and improve the platform.
For more information or questions, please contact us.
Targeted Goals and Securities Disclaimer
Targeted refers to a goal that may or may not be attained based on a variety of assumptions that may or may not be realized. Securities are only available to verified accredited investors who can bear the loss of their investment.
No Offer of Securities; Disclosure of Interests
Under no circumstances should any material or information contained herein be used or considered as an offer to sell or a solicitation of any offer to buy an interest in any investment. Any such offer or solicitation will be made only by means of a confidential offering memorandum relating to the particular investment.
Access to information about investments with projects undertaken by Countrywide Capital Group, LLC, Countrywide Housing Fund 1, LLC, or any of their respective affiliates is limited to investors who qualify as accredited investors within the meaning of the Securities Act of 1933, as amended. Investment outcomes vary. Past success does not guarantee future results. Historical return details are available.
No Offer of Investment, Legal, or Tax Advice
The material contained herein is general information for educational purposes only. Information is based on data gathered from what we believe are reliable sources. It is not guaranteed as to accuracy, does not purport to be complete, and is not intended to be used as a primary basis for investment decisions.
Nothing contained in this material is intended to constitute legal, tax, securities, or investment advice, nor an opinion regarding the appropriateness of any investment. Prior to making any investment, you should consult with a licensed investment advisor, financial advisor, and legal and tax advisor.